Tailored Budget-Based Service
Service Description
Our service customizes a plan based on your budget and project requirements, deviating from our standard prices. Recognizing the diverse needs and budgets of individuals – whether you are a beginner or a business that has a strict budget – we offer a range of services bundled into a price that suits your budget and project demands. We initiate with a documented conversation to grasp your project's needs, deadlines, and any pertinent details or queries you may have. Subsequently, we utilize this documentation to craft a proposal and scope of work outlining the agreed-upon assistance, payment plan, and total cost. Payment options include weekly, monthly, biweekly plans, or upfront payment. Upon reviewing the proposal, quotes, and contract terms, you will be required to sign and make a payment. For clarity and legal reasons, as a virtual service provider, all details are documented in writing to prevent miscommunication. Late fees may apply for payments exceeding the grace period. Failure to adhere to the payment schedule may lead to project delays or cancellations. Our services are nonrefundable, but we may offer discounted rates or in-store credit for specific services. We ensure a 24-72 hour response time for non-urgent matters, with an option for immediate response via text if needed. Operating across various time zones, we may respond at different hours based on project demands; however, we can align our communication with your preferred schedule as per the contract. Our services encompass content creation, website and promotional materials design, data entry, virtual assistance, project and artist management, business development, strategic planning, profile creation, social media and website management, email handling, content planning, scheduling, travel and appointment management, and customer support.
Cancellation Policy
Xclusive Taste LLC: Virtual Assistant & Website Design Policy Booking & Payment: Consultations & Project Details: Clients must provide clear project details through a detailed form for all virtual assistant and website design services. Website designs may take up to a month or longer, depending on client input, review, and revision processes. Payments: A 50% non-refundable deposit is required for all services. Work will not begin until the deposit is received. Projects under $100 require full upfront payment. We accept payments via CashApp and other online platforms. Revision Policy: Each project includes two rounds of revisions. Additional revisions will incur extra fees, extending the project timeline as needed. Revisions must be requested within the agreed timeline. Contracts for Large Projects: Projects that require more than one week of work will require a signed contract outlining: Scope of Work Payment Schedules Project Milestones Packages & Discounts: We offer package deals for clients needing multiple services, such as design and virtual assistant work, at a discounted rate. Refund Policy: Non-Refundable Services: The 50% deposit is non-refundable. Once work has commenced, no refunds will be issued. All services are non-refundable upon completion, as they involve significant time, effort, and research. Cancellations: If a project is canceled before work begins, the deposit will be held as credit for future use, valid for up to 6 months. Communication Policy: Virtual Documentation: All communications, including emails, chats, project tracking sheets, or text messages, are documented to ensure accuracy and provide a reference for the project’s progress. This policy helps clients who are juggling busy schedules, ensuring all project details are accessible at any time. Project Tracking: Larger projects will include live project tracking sheets, ensuring full transparency and allowing clients to monitor progress. Expertise Guarantee: With over 19 years of experience, your Virtual Assistant & Graphic Designer at Xclusive Taste LLC offers professional virtual assistant services and website design, ensuring you receive high-quality results and valuable insights to help grow your business.