UX Quality Assurance/Usability Testing
Elevating User Experiences: Testing Digital Products and Services from the Consumer's Perspective
Service Description
Overview: Whether you're a new or existing client of Xclusive Taste LLC, our UX Quality Assurance Testing services offer invaluable insights into your digital or physical products. We specialize in assessing websites, apps, games, and more to ensure optimal user experience. Service Offerings: Pre-launch Feedback: Gain insights into user experience before launching your website, app, game, or product. Receive comprehensive feedback on navigation, usability, and overall user satisfaction. Comprehensive Reviews: Book a minimum of 4 hours for a thorough review of your project or platform. Expert testers navigate through your entire product to identify issues such as errors, broken links, slow loading pages, and non-functional elements. Feedback provided by experienced individuals with years of online activity, offering diverse perspectives. Providing Specific documentation screenshots, links and notes for reference. Testing Categories: Digital Products: Websites, apps, games, videos. Physical Products: Limited to product testing; shipping of samples is the client's responsibility. Additional Services: NDA Protection: Automatic NDA provided for all testing, ensuring confidentiality. Video Reviews: Optionally request video reviews of specific product types. Promotional Materials: Separate fee for video promos and tailored social media marketing reviews. Discount Offer: Existing clients receive a $50 discount off any design or website revamp services. Disclaimer: You do not have to be an existing client to benefit from our services. While we do not design or edit apps, we provide assistance and feedback on apps available in the Apple Store or digitally for Windows 11 software. You are not obligated to book with us to make updates based on our findings. Our testing provides a consumer and sales perspective, highlighting strengths and areas for growth. We cannot facilitate purchases through your site unless provided with a purchasing budget and additional deposit. Processing fees incurred from payments must be included, or a lesser return amount may result due to online processing taxes and fees. How It Works: Schedule your testing session. Our team conducts a thorough review. Receive detailed feedback and recommendations. Implement changes to enhance user experience. Why Choose Xclusive Taste LLC? Experienced team offering real, raw perspectives. Tailored services to meet your specific needs. Transparent and honest feedback to drive meaningful improvements.
Cancellation Policy
Xclusive Taste LLC: Virtual Assistant & Website Design Policy Booking & Payment: Consultations & Project Details: Clients must provide clear project details through a detailed form for all virtual assistant and website design services. Website designs may take up to a month or longer, depending on client input, review, and revision processes. Payments: A 50% non-refundable deposit is required for all services. Work will not begin until the deposit is received. Projects under $100 require full upfront payment. We accept payments via CashApp and other online platforms. Revision Policy: Each project includes two rounds of revisions. Additional revisions will incur extra fees, extending the project timeline as needed. Revisions must be requested within the agreed timeline. Contracts for Large Projects: Projects that require more than one week of work will require a signed contract outlining: Scope of Work Payment Schedules Project Milestones Packages & Discounts: We offer package deals for clients needing multiple services, such as design and virtual assistant work, at a discounted rate. Refund Policy: Non-Refundable Services: The 50% deposit is non-refundable. Once work has commenced, no refunds will be issued. All services are non-refundable upon completion, as they involve significant time, effort, and research. Cancellations: If a project is canceled before work begins, the deposit will be held as credit for future use, valid for up to 6 months. Communication Policy: Virtual Documentation: All communications, including emails, chats, project tracking sheets, or text messages, are documented to ensure accuracy and provide a reference for the project’s progress. This policy helps clients who are juggling busy schedules, ensuring all project details are accessible at any time. Project Tracking: Larger projects will include live project tracking sheets, ensuring full transparency and allowing clients to monitor progress. Expertise Guarantee: With over 19 years of experience, your Virtual Assistant & Graphic Designer at Xclusive Taste LLC offers professional virtual assistant services and website design, ensuring you receive high-quality results and valuable insights to help grow your business.
Contact Details
Seattle, WA, USA
info@xclusive-taste.com